Get in Touch

Have a question about Secure Pro Ops? Want to discuss enterprise deployment? Our team is here to help.

Email

support@secureproops.com

Sales

sales@secureproops.com

Response Time

Within 24 hours on business days

Frequently Asked Questions

Secure Pro Ops runs on Android (8.0+), iOS (16+), Windows (10+), and macOS (12+). All platforms share the same features and sync data in real-time.
No. Push-to-talk audio is transmitted in real-time and is never recorded or stored on any server. Only metadata (timestamps, channel, duration) is logged for reporting purposes.
Administrators define geofence zones on a map. When a guard on patrol exits the designated area, an alert is sent to controllers and the violation is logged with GPS coordinates and duration.
An internet connection is required for real-time communication and data sync. However, the app detects offline status and clearly notifies users. Local data is cached and synced when connectivity returns.
There is no user limit. All tiers support unlimited guards, supervisors, and controllers. Pricing is per organisation, not per seat.
When a guard triggers a panic alert, all controllers are immediately notified with the guard's GPS coordinates. Desktop controllers hear an alarm tone, mobile devices vibrate. Responders can be dispatched to the exact location. Optional law enforcement linking can escalate the alert externally.
Yes. All data is encrypted at rest and in transit using AES-256 encryption. Authentication supports biometric verification. Role-based access control ensures users only see data relevant to their role. See our Privacy Policy for full details.
Download the app, create an admin account, and register your organisation. You'll receive an access code to share with your team members. Guards and supervisors join by entering this code during sign-up. Contact our sales team for guided onboarding for larger deployments.